Watch Out for Imposters
Scammers are always looking for ways to steal your information. This includes pretending to be a bank representative either through a phone call or a text. A scammer may even know some of your personal or account information, which could have been accessed from social media, hacked email or data breach. Their phone number may even be disguised as coming from Bank of York.
If it is a scammer, they will generally try to alarm you with suspicious activity, such as fraud on your card or compromised online account and in order to "protect" you or stop the activity you have to provide them with additional personal information such as your full social security number, account number or debit card number including PIN or verifying your online login credentials. They may even request you to send money to them.
The bank will never ask for more information. You should never share additional information like login credentials, account numbers, full SSN, debit card number or PIN.
Including your Online login, the bank will never ask for your One-Time passcode. Do NOT share or enter this code with anyone other than the Bank of York website or Mobile App. This code should never be entered anywhere else or given to anyone over the phone or via text.
The bank will never ask you send money to another party/person.
If you recognize anything suspicious contact the bank directly at 803.684.4249 or call the number on the back of your card. Never call the number in the text message.
Other tips to remember to protect against scams and fraud:
Do Not click on any links within text messages or emails. Always go directly to the source of information.
Do Not allow anyone to remotely access your computer that you do not know.
Never send money to someone you don't know, even if they send money to you. You could be participating in illegal activity unknowingly.