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Bank of York

Theft Protection

All transactions are encrypted for security, and the Online Banking system is as secure as using an ATM. There are, however, a few steps you can take to ensure your account information is secure.

  • Never leave your user name and password where another person can find them.
  • Always use the Exit option on the Main Menu to leave the Online Banking system when you are finished.
  • Never give out your Social Security number or personal credit information over the telephone unless you initiate the call.
  • Tear up or shred receipts, bank statements and unused credit card offers before discarding them.
  • Watch your mail. If you are missing a statement, a check or a bill, someone may have changed your address. Call the source to find out why the item is missing. Also, don’t mail sensitive information from your home mailbox where it can be taken. Drop it in a post box or at the Post Office instead.
  • Review your credit report annually and correct any mistakes.
  • Know the reputation of companies you deal with, especially over the Internet.
  • Make sure you use secure sites on the Internet. Your browser should display a key or a padlock to indicate secure sites.
  • Don’t open suspicious e-mails and report any suspected fraud immediately.
  • Protect your Personal Identification Numbers (PINs) and passwords. Change your passwords often, using a combination of letters and numbers.
  • Eliminate cached pages before leaving a shared or public computer
  • Don’t share your PIN with anyone
  • Select a PIN that is hard to guess, but easy for you to remember
  • Don’t leave your computer while it is in the middle of an Online Banking or Online Bill Pay session